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Repair & Maintenance Manager

Date: 01-Aug-2019

Location: Ibiza (LOC_ESP_100013), ES

Company: Thomas Cook




Casa Cook Ibiza is looking for a qualified R&M Manager, who takes pride in the hotel’s appearance and ensure that the hotel premises are safe and functional for guests and employees alike. You will be responsible for all installations, renovations, repairs and maintenance of the hotel area, its garden and pools. You will be leading and developing the technical staff. The ultimate goal is to succeed in making each guest’s stay unique and increase customer satisfaction.



As part of the preopening team, the R&M manager is responsible for actively supporting the GM in choosing the R&M staff, building up a complete R&M team, providing the new staff with trainings and setting up ways of working in alignment with the Casa Cook brand standard.


  • Deliver a high quality and standard in the Repair and Maintenance area, in line with the Casa Cook standards.
  • Managing cost control through planning and supervision of purchasing, labour costs, storage management, ensuring budgeted costs are met.
  • Working with sustainability and find ways to reduce hotel operating costs, such as energy cost.
  • Responsible for leading and developing the technical team, including daily briefings and meetings.
  • Analyze results, make action plans and provide reports.
  • Participate in internal and external audits.
  • Participate in management meetings at the hotel and cooperate closely with the other departments at the hotel.
  • Uphold routine maintenance, reduce risks, update emergency plans and follow fire and safety regulations.
  • Organize repair, installation and renovation projects, with least disturbance to the guests.
  • Apply best practices and be up to date with maintenance and environment trends.



  • Proven work experience in the Repair and Maintenance department; preferably in an international hotel environment.
  • Experience in maintenance management, cost calculation, cost control and staff planning.
  • Fluent English, good knowledge in Spanish, other language is an advantage.
  • Strong communication and leadership skills.
  • Knowledge in electrical, plumbing and HVAC systems.
  • Degree in Engineering or equivalent.



  • Join the Casa Cook team and help us continue our success story on Ibiza.

  • Work in a unique, exciting and inspiring setting.
  • Grow your career in a fast-paced international environment with hotels located around the world.
  • Competitive salary.


Casa Cook is Thomas Cook’s newest breed of hotels designed to cater for trend-conscious travelers who seek a laid-back and authentic holiday experience. Casa Cook provides a home away from home, with an individual design that creates a warm and relaxed atmosphere.


Guests can indulge in their love for fresh, locally produced food, culture and design whilst listening to latest DJ sounds.


As adventurers, creatives, foodies and dreamers, we’ve travelled the world meeting like-minded souls along the way. With Casa Cook we aim to create places that bring together people with shared interests and ideals. Retreats for a community to connect and grow. With rich experiences shaped by urban cultures across the globe.

Launched in 2016, Casa Cook is part of Thomas Cook Hotel & Resorts (part of the Thomas Cook Group), with 200 hotels in 47 destinations. Casa Cook is one of Thomas Cook’s eight hotel brands and is set to expand internationally over the coming years.

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