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Spa Therapist

Date: 26-Jun-2019

Location: Ibiza (LOC_ESP_100013), ES

Company: Thomas Cook

Casa Cook is Thomas Cook’s newest breed of hotels designed to cater for trend-conscious travelers who seek a laid-back and authentic holiday experience. Casa Cook provides a home away from home, with an individual design that creates a warm and relaxed atmosphere. Guests can indulge in their love for fresh, locally produced food, culture, and design whilst listening to the latest DJ sounds.


As adventurers, creatives, foodies, and dreamers, we’ve travelled the world meeting like-minded souls along the way. With Casa Cook, we aim to create places that bring together people with shared interests and ideals. Retreats for a community to connect and grow. With rich experiences shaped by urban cultures across the globe.


Spa Therapist 


Start date: 1st July 2019

seasonal contract till October 2019


Provide professional and engaging wellness therapies and massage treatments to our guests. Offer a full range of treatments to fulfill different guests needs and objectives and be an important factor to a client’s contentment. The ultimate goal is to succeed in making each guest’s stay unique and increase customer satisfaction.


Key accountabilities and decision ownership:

  • Deliver a variety of spa services (body treatments, massages, facials and other treatments as required) in a safe and comfortable manner.
  • Maintain equipment and sample inventory of products.
  • Keep a clean, tidy and stocked room.
  • Acknowledge and respond to relevant customer queries, needs and expectations.
  • Suggest and promote retail products or additional services.
  • Uphold hygiene standards and follow health and safety regulations.
  • Cooperate with and report on administration on any arising issues.
  • Apply best practices and be up to date with market trends.
  • Take responsibility for checking that all entries are correct in the Spa reservations and booking system which relates to their schedules and clients.
  • Do regular checks on the gymnasium and ensure it’s clean and tidy with all equipment put back into place.  
  • When appropriate – if the Spa Therapist is qualified to do so – deliver workshops and classes to clients. This will be pre-arranged with Spa Manager.


Skills, know-how and experience:
Must have:

  • Degree or current license in aesthetics or physiotherapy.
  • Proven work experience as a Spa Therapist.
  • Hands on experience in massage techniques and face/body therapies.
  • Fluent English.
  • Communication and customer service skills.
  • Positive attitude, charisma and enthusiasm.


  • Experience in sales will be considered an asset.
  • Additional language especially Spanish
  • Qualification to teach yoga/pilates




  • Join the Casa Cook team and help us continue our success story on Ibiza
  • Work in a unique, exciting and inspiring setting
  • Meals during your working hours
  • Grow your career in a fast-paced international environment with hotels located around the world
  • Competitive salary


Launched in 2016, Casa Cook is part of Thomas Cook Hotel & Resorts (part of the Thomas Cook Group), with 200 hotels in 47 destinations. Casa Cook is one of Thomas Cook’s eight hotel brands and is set to expand internationally over the coming years.


For more info

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