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Director of Flight Operations TCA UK

Date: 07-Dec-2018

Location: Manchester (LOC_GBR_100280), GB

Company: Thomas Cook

Over 175 years ago, our founder Thomas Cook began this company with a vision to ‘broaden the mind of others and break down the partition walls of prejudice.'

Once describing himself as ‘the willing and devoted servant of the travelling public,’ Thomas Cook was a true pioneer of the travel industry, opening up a world of new destinations and new travel experiences to everyone. By obtaining the best services and prices for his customers, he laid the foundations of the company that still bears his name today.

Thomas Cook is now one of the world’s leading leisure travel groups, supported by around 22,000 colleagues and operating from 15 countries.

Our vision today remains true to Thomas Cook’s ambitions - to be the world’s most loved holiday company.


The Director of Flight Operations (DFO) must hold, or have held, a valid Civil Air Transport Pilot Licence. The DFO is a nominated person acceptable to the UK CAA appointed by the Accountable Manager. The DFO is the main contact with, and is responsible to, the CAA for the safe conduct of all flight operations in accordance with AOC GB549 and (EU) No. 965/2012. The DFO reports directly to the Accountable Manager for AOC accountable purposes, and will also report to the Group Director of Flight Operations as a member of the Flight Operations Leadership Team. The DFO is responsible for:

  • The continuing safe and efficient operation of the Company’s aeroplanes.
  • The management and supervision of all flight operations activities.
  • Maintaining an overview of current and forthcoming rules and regulations relevant to flight operations.
  • Supporting Group Airlines initiatives and ensuring that the implementation of agreed harmonised operating procedures and practices in the UK AOC.
  • Monitoring of the technical state of the Company aircraft and making recommendations to the Group Maintenance Organisation and Airworthiness Team.
  • Monitoring of the FDM programme in liaison with the Group Airlines Safety and Quality team and directing action to prevent incident or accident.
  • Implementation and monitoring of the Company Flight Time Limitations Scheme.
  • Oversight of the Fatigue Management processes for Flight and cabin crew.
  • Receiving the Commander’s Discretion Report trends and for taking the appropriate action to avoid recurrence, reporting all necessary details to the CAA where applicable.
  • Ensuring that the Company AOC is correctly amended and that all changes are presented to the Authority in advance of implementation.
  • Auditable accountability for all functions directly under department control.
  • Awareness of industry flight safety issues and developments and make appropriate recommendations to the Airline Board.
  • Maintaining effective liaison with the Civil Aviation Authority and Group Airlines colleagues.
  • Evaluation and categorisation of routes and aerodromes used in Company operations in accordance with the Group process.
  • Preparation and control of the Flight Operations Department budget.
  • Recruitment, promotion and termination of Flight Operations Department personnel.
  • Liaison with the Group Safety and Quality team to ensure that all other personnel directly carrying out functions relating to the safe, secure and efficient operation of the Company’s aircraft have similarly the highest level of Quality and Security training.
  • Ensuring the highest quality of flight deck staff training.
  • Assisting in the production of development plans and aircraft evaluation.
  • Chair of the Flight Ops Safety Action Group.
  • Member of the Group Airlines Flight Operations Leadership Team
  • Attendance and participation at the UK Airline Monthly Management meeting.

This is a key senior role in the Group Airline and will hold responsibility for the UK airline Flight Operations department including leadership of the UK pilot community. The role will also be the AOC nominated person for Flight Operations for TCX and sit on the Group Airline Flight Ops Leadership Team.


The successful applicant must be a current or former pilot, and whilst not essential, previous Flight Ops management experience would be preferential.


The recruitment process will be overseen by Howgate Sable, our contracted agents, who will process both internal and external applicants. If you are interested in applying for the role please send your updated CV to Closing date for applications is 13 December 2018.