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Guest Relation Representative - Sunwing Side Beach

Guest Relation Representative – Swedish / English Speaking

Are you dreaming of working abroad in a sunny environment that that has everyday something new to offer?  We at Sunwing Side Beach are looking for a seasonal customer service-oriented Guest Relation Representative to join our team in Turkey.


About the job

At Sunwing Side Beach we concentrate on providing individual service, in order to give our guests the best weeks of the year. Work in our team is based on mutual respect, collaboration and a passion for service. At the hotel you will be working with both local staff, but also with colleagues from the Nordic countries. Our guests are mostly Nordic, with some guests from the UK as well.

Guest Relation is the link between the resort and the guests. She / he mingles among the guests and helps them with possible questions and problems. Guest Relation collaborates closely with our guides and reports to resort management. In addition to daily contact with our guests, the job also includes hosting conferences and special occasions. Knowledge of Microsoft Office is required, as the job is partly office work.

 

Who are you?

You are good team-player and able to multi-task. You are a good listener, not afraid of conflicts and are always willing to help with a smile on your face. We hope you have experience in customer service, knowledge of English and Nordic languages (especially Swedish, a big plus for knowledge of Finnish) and ability to quickly learn new things.

 

Basic requirements

  • Experience in customer service
  • Knowledge of English and Nordic languages
  • Basic knowledge of Microsoft Office

 An advantage:

  • Knowledge of Turkish and Finnish
  • Experience in front office tasks

 

Other

  • Apply latest 31.12.2018
  • Start date: Immediately after the work permit process is completed (April 2019)
     

    The work is seasonal; starting immediately after the work permit process is completed until 5th November. Employment will be done locally, by Barut hotels. Working week consists of 6 days, 8 hours / day. In addition to an inviting and family-like working environment, we offer you a local monthly salary, insurance and accommodation with meals included.

    In case of any further questions about the position, please contact Isabelle Sandkvist, isabellesandkvist@baruthotels.com. You are welcome to read more about our resort at: https://www.ving.se/turkiet/side/sunwing-side-beach

     


Ving ingår tillsammans med Globetrotter i Ving Sverige AB som i sin tur ingår i den nordiska resekoncernen Thomas Cook Northern Europe. Thomas Cook Northern Europe säljer resor från Sverige, Danmark, Norge och Finland. I gruppen ingår researrangörerna Ving, Globetrotter, Spies, Tjäreborg,flygbolaget Thomas Cook Airlines samt hotellbolaget Hotels Resort där de egna hotellkedjorna Sunwing Family Resort och Sunprime Hotels ingår. Thomas Cook Northern Europe säljer varje år mer än 1,5 miljoner resor över internet, telefon och i butik och omsätter 11 miljarder kronor. Verksamheten sysselsätter ca 2 700 medarbetare på 200 platser världen över. Thomas Cook Group plc är noterad på London-börsen och har cirka 19 miljoner resenärer årligen.


Jobbsegment: Customer Service Representative, Customer Service