Life at Thomas Cook

Life at Thomas Cook is fast-paced, and as full of change as it is of opportunity. As a leading international travel company in the middle of driving through an exciting transformation plan, we value those who thrive on such change.

We believe in empowering our people, so when you join us, you’ll be given the chance to create, to learn and to innovate. You’ll also be given the support and training you need to develop your career in the direction you choose.

The way we work is defined by our values – which underpin everything we do.

Our values

Succeed as One Team: We support and trust each other, and work as a single, worldwide high-performing team.

Deliver for our Customers: We are here to deliver the best possible customer experience today offering value, flexibility and choice while innovating to meet the changing future needs of our customers.

Engage each other: We recognise Thomas Cook people are the heart of our success. We are determined to energise and inspire each other, seeking out ideas and making sure we’re all clear on our direction.

Drive for Results: We are resilient and have the courage and determination to succeed, and hold ourselves accountable for making robust, fact-based speedy decisions for lasting value.

Act with integrity: We maintain the highest ethical standards and transparency in our work, and in our dealings with customers, partners, stakeholders and fellow employees. We keep our commitments, and are honest, fair and trustworthy.


Our Transformation